Charles’ story shows that individual skill is not enough without a system that works. We advocate with policymakers, regulators, transport unions and health leaders for:
- Faster, better-coordinated ambulance response
- An end to emergency patients being turned away for lack of beds or upfront payment
- Clear standards and accountability in emergency care
- Road safety and bystander first-response awareness
We take this message to the public at events such as national road safety summits, and into the rooms where decisions are made.
What success looks like
Policy dialogue with decision-makers
Public road-safety awareness
Stronger accountability in emergency care